Contact information
Questions about an order, a product, a return or anything else? Our team is here to help and usually replies within 12 hours, 24 at most.
CUSTOMER SUPPORT
Orders, products, returns and refunds — one address for everything. Please include your order number so we can help you faster.
Support hours
| Days | Hours (UK time) |
|---|---|
| Monday – Friday | 9:00 – 17:00 |
| Saturday, Sunday and UK bank holidays | Closed |
Returns
Please contact us before sending anything back. If your return is approved, we’ll send you the address of our returns warehouse: don’t send returns to our registered office. Full details are in our Return & Refund Policy.
Company details
Rebivi Store
71–75 Shelton Street, Covent Garden
London WC2H 9JQ, United Kingdom
Before you write
Many answers are already in our Return & Refund Policy, Shipping Policy, Privacy Policy and Terms of Service.